I recently completed the Center for Verification and Evaluation (CVE) reverification process for my business and wanted to pass along my lessons learned in case it might help our Opps4Vets members.
- Start early! It took eight weeks for my reverification for a very simple business that had no changes in structure.
- For your Detailed Letter of Explanation, prepare one letter that includes all the responses, and upload that same letter to each section (ex. 1.1, 2.2, 2.3). It saves time.
- Expect glitches in the online system. Case Managers, the help desk, and the Department of Veterans Affairs (VA) know problems exist. If you can’t upload a document, or something else doesn’t work, call the help desk. Don’t frustrate yourself.
- If you run into a problem on the weekend don’t call the help desk which is not manned on the weekends. Put it aside and call during weekday working hours.
- Do not hit the SUBMIT button until you are completely ready to submit to reverification. The system saves your progress with SAVE. Once you hit SUBMIT, you can no longer add documents to your profile until the VA asks you to do so from its end.
- Don’t hesitate to call your Case Manager throughout the process, or your case could take longer.
Word on the street is that there is a large backlog of CVE applications and reverifications due to the growing importance of CVE certifications. You all HAVE that certification; make sure to keep your hard-earned status by starting the reverification process 120 days out from expiration – the earliest the VA allows. And good luck!
Anyone else have lessons learned or input? Thank you if you do - it help us all march forward together!
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